FREQUENTLY ASKED QUESTIONS

Below, you will find a list of the questions most frequently asked by our guests.

When can I check-in? What time is check out?

Your room is available for check-in from 3 pm and check-out time is before 11 am. If you are arriving early or would like a later checkout time please contact us (additional charges may apply).

Can I get an early check-in?

Yes, early check-in is available for an additional fee. Early check-in is subject to availability.

Do you accept group bookings?

Yes, we can take groups. For groups of 7 rooms or more, please contact us at directly +3531 4123700.

Does the hotel accommodate people with disabilities?

Yes, fully accessible rooms and facilities are on offer for all disabled guests, and the lift services all floors. 

Does the hotel accept pets?

No pets are allowed in the Green Isle Hotel.

What is the cancellation policy?

The cancellation policy (48 hours prior to arrival) will depend on the rate plan you have booked, details can be found on our cancellation policy page or on your confirmation email.

How will my details be used?

We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services. For further information please visit our privacy policy page.

Do you have smoking rooms?

The Green Isle Hotel is a non-smoking property and smoking is strictly prohibited in all areas including guest.

Does the hotel have internet access?

Yes, there is free WIFI throughout the premises.

Is there free parking available?

Parking is complimentary for all guests staying with us at The Green Isle Hotel. Your ticket will be validated upon checkout. The first 3 hours of parking is complimentary for all visitors to the Hotel with the 4th and subsequent hours charged at €2 per hour.

Can I get a cot for the room?

Yes, cots are available. Pre-booking is recommended.

What are the Children's Opening Hours 

Children’s Opening Times
6.30am to 7.30pm

(Children must leave the pool by 7.30pm – last entry at 7 pm.)

Children under 16 must be accompanied by an adult.

Are swimming hats required?

Yes, Swimming hats are required and are available to purchase for €3.

Are children allowed in the Bar & Restaurant?

Yes, children are welcome in the bar and restaurant. We have children's menus available.

What time can children stay in the bar until?

Children are welcome in the bar and restaurant until 8.00pm.

What are the Swimming Pool Opening Times?

Monday to Friday: 6.30am - 10.00pm
(pool closes one hour beforehand)
Saturday & Sunday: 8.00am - 9.00pm

* Last entry to pool is 1 hour before closing

What are the Children's Opening Hours?

Children's Opening Times:
6.30am to 7.30pm

(Children must leave the pool by 7.30pm - last entry at 7.00pm)

* Children under 16 must be accompanied by an adult

Are swimming hats required?

Yes, swimming hats are required and are available for €3.

STAY
special offer
The longer you stay, the less you pay!
DINE
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Dine with us in the Green Isle Bar & Bistro.
WHATS ON
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