CORONA VIRUS
update
AT THE GREEN ISLE HOTEL

Corona Virus Update Green Isle Hotel

Dear Guest

We would like to advise you that the hotel is open.  Your health and safety is always our priority and we would like to reassure you we are constantly monitoring the situation regarding Covid-19 and implementing all cautionary measures as advised by the HSE and WHO.
We are committed to taking action and have implemented the following measures: -
We have provided sanitiser stations throughout the hotel and our team are using gloves and masks to minimise the risk, as appropriate.

We have identified common touch points in the public areas of the hotel and have implemented a thorough sanitisation of these points on an hourly scheduled bases.

Our team are implementing HSE guidelines on safe hygiene practices and have posted same as a reminder to our guests regarding social distancing, hand washing and the use of masks and gloves in restricted areas.

Our accommodation team implemented additional cleaning and sanitising procedures for guestrooms after and during a stay, including particular attention to all touch points e.g. remote controls, handles, light switches etc using appropriate disinfectant agents. And the sanitising of all guest laundry on departure at over 60o.  Masks and gloves will be worn by the team in all guest rooms and corridors.

Our Reception and Food service team have implemented social distancing measures, including screens, additional sanitising between customers and are requesting contactless payment. We are offering a takeaway service for guests, as well as utilising our large restaurant space. Gloves and Masks will be worn as appropriate.

All our rates over the summer will be risk free, allowing for free cancellation or transfer.

We are committed to providing the additional manpower required to implement best practice procedures and have provided additional training to help our team understand their role in keeping our team and guests safe.

We would also ask, that anyone who feels they may be affected by COVID-19, that you follow the guidelines of the HSE and advise us immediately.

 We will continue to monitor the situation and should there be any changes we will take direction from public health officials and take whatever actions are required in order to protect our guests and our staff.

We've answered some of the most frequently asked questions from our guests:

Q - Is the Green Isle Hotel open?

A - Yes, the Green Isle Hotel is currently open for essential workers.

Q - When will the Green Isle Hotel reopen to the public?

A - We are following the government and HSE directive and will re-open to the general public as soon as we are told it is safe to do so.

Q - Is the Bar or Restaurant open?

A - We are currently offering a takeaway service from our bar and restaurant.

Q - Can I book a room for a date during the Summer?

A - Yes, We are offering free cancellation on our rooms so you can make a risk free booking.

Q - Are the Leisure Centre and Swimming Pool open?

A - No, they are both closed due to Covid-19. We will reopen as soon as it is safe.

Kind Regards,

Green Isle Hotel Team

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